Alorica Inc, case number 13-cv-00092, US District Court, Central District of California.Roles & Responsibilities: Lead cross functional teams focused on driving performance of client and Alorica KPIs. The lawsuit was Melissa Lillehagen et al. Plaintiffs allege that had they been paid properly for all hours worked they would have been eligible for overtime pay, given the uncompensated time they spent before and after their shifts.Īs many as 120,000 people may be included in the settlement.
If monitoring reveals possible criminal activity, staff members may provide the evidence gathered to law enforcement officials. By continuing to use this site, you represent that you are an authorized user and expressly concede to such monitoring. "They promote the efficiency of the employee and are customarily paid for as working time. Note: Alorica at Home Agent websites are to be used by authorized agents and staff only usage of this site is monitored. "Rest periods of short duration, running from five minutes to about twenty minutes, are common in industry," court documents quote from the FLSA. Furthermore, the lawsuit alleges employees were required to log out for breaks of less than 20 minutes, even though such a requirement is a violation of the FLSA.